Privacy Policy

Mariner Atlas is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://marineratlas.com or use our services.

• This policy applies to all visitors, users, and others who access the website.
• By using our website, you agree to the collection and use of information in accordance with this policy.
• We may update this policy from time to time; changes will be posted on this page with an updated effective date.

Personal Information You Provide

We collect information you voluntarily provide when you interact with our website, such as when you subscribe to our newsletter, submit a query, or participate in surveys.

• Contact details: name, email address, phone number.
• Correspondence: messages, feedback, and other content you send to us.
• Preferences: topics of interest, cruise preferences, and communication preferences.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage patterns.

• Log data: IP address, browser type, referring/exit pages, date and time stamps.
• Cookies and similar technologies: as described in our Cookie Policy.
• Usage data: pages viewed, links clicked, and other interactions.

Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms if you interact with us through those channels.

• Social media: if you follow or contact us via social media, we may receive your profile information.
• Analytics providers: aggregated data about website usage.

We use the information we collect for various purposes, including to provide and improve our services, communicate with you, and ensure the security of our website. We do not sell personal information.

• To provide and maintain our website and services.
• To send you newsletters, updates, and promotional materials, with your consent where required.
• To respond to your inquiries and provide customer support.
• To analyse usage and improve our content and user experience.
• To comply with legal obligations and protect our rights.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, email delivery, and analytics.

• These providers are contractually obligated to protect your information and use it only for the services they provide.
• Examples include website hosting, email marketing, and data analysis.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• To comply with a legal obligation.
• To protect and defend our rights or property.
• To prevent or investigate possible wrongdoing in connection with the website.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest where feasible.
• Access controls and regular security reviews.
• However, no method of transmission over the internet or electronic storage is 100% secure.

Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and legal requirements. When no longer needed, we securely delete or anonymise the information.

Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate or incomplete. Contact us using the details below to make a request. We will respond within a reasonable timeframe as required by law.

• Email: [email protected]
• Phone: +61280467319
• Address: Level 3, 118 Pitt Street, Sydney NSW 2000, Australia

Opt-Out of Marketing

You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly. We will process your request promptly. Even if you opt out, we may still send you transactional or administrative messages.

Complaints

If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

• OAIC website: https://www.oaic.gov.au
• We will cooperate with the OAIC in resolving any complaints.

Some of our service providers may be located outside Australia. When we transfer personal information overseas, we take reasonable steps to ensure that it is protected in accordance with this policy and applicable laws. Transfers may occur to countries with different privacy laws. By using our website, you consent to such transfers where necessary.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this policy periodically for any changes. Changes are effective immediately upon posting.

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +61280467319
• Address: Level 3, 118 Pitt Street, Sydney NSW 2000, Australia